Organisational Performance Measurement

Module 1: Introduction to the Organisational Performance Index (OPI)
7 Lessons | 1 Quiz
Lesson 1 – Course overview
Lesson 2 – OPI purpose and key terms
Lesson 3 – OPI framework and target audience
Lesson 4 – Effectiveness
Lesson 5 – Efficiency
Lesson 6 – Relevance
Lesson 7 – Sustainability
Module 1 QUIZ
Module 2: Completing an OPI measurement
7 Lessons | 1 Quiz
Lesson 1 – Measurement process
Lesson 2 – Measurement preparation
Lesson 3 – Data collection – the basics
Lesson 4 – Data collection – the evidence
Lesson 5 – AKF data tabulation
Lesson 6 – Pact data tabulation
Lesson 7 – Data analysis
Module 2 QUIZ
Module 3: Using OPI data
2 Lessons
Lesson 1 – Planning for change with individual organisations
Lesson 2 – Planning for change in programmes and in your organisation
Module 4: OPI alternatives
4 Lessons | 1 Quiz
Lesson 1 – Government Performance Index
Lesson 2 – Network and Professional Association Indices
Lesson 3 – Community Performance Index
Lesson 4 – Closing the loop in performance measurement
Module 4 QUIZ
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Lesson 1 – Course overview

Organisational Performance Measurement Module 1: Introduction to the Organisational Performance Index (OPI) Lesson 1 – Course overview
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